Royalty Carpet Mill

1.0 star rating Rating - based on 4 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/1/2016
Inferior product.
My family room is now useless and dangerous. Old carpet was removed before we saw how severely damaged the new carpet from your factory was. Now you won't even send us a new roll of carpet in a timely fashion. You should be ashamed of yourselves.... Read More »
 
 
 
Complaint Posted 10/2/2012
Pile loops lifting on 23-mo. old StainMaster carpet purchased at Lowe's in Acworth, Ga
Lowe's filed a claim. Inspector reported on Friday, 9/28, "local" sources as causing pile loops to lift in both high- and no-traffic areas. That mean we caused the problem. No pets here, and because the color is very light, we walk on it in socks,... Read More »
 
 
 
Complaint Posted 7/16/2011
Review 7/16/2011
Needed to replace my 13 year old carpet and went with the Stainmaster Fashion Forward Exhiliration from Lowes. Thought it was a bit pricey but wanted a real good carpet. Had it installed in January 2011 and extremely displeased. Spills/stains do n... Read More »
 
 
 
Complaint Posted 6/4/2011
Review 6/4/2011
Carpet was installed 1/24/11. As the installers were finishing up they dropped a tool in 2 different spots which left black marks on the carpet. The installer immediately cleaned the spots. The next day I could easily see the 2 areas that had been... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (949) 474-4000 Address   17353 Derian Avenue
Irvine, CA 92714
Website   Email  
Contact   Romona Alfieri Other  
 
 
 
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