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Review 9/29/2007
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I have been using this company for many years for the building that I own. The customer service reps are always courteous and nice. They always try to schedule the soonest appointment possible and will work around my schedule if I need things changed. All the techs that I've had at my building have always been great specialists and know exactly what they are doing. They carry most of their parts with them. And I really like that about this company, it has only happened several times that I had to wait for them to fix something. And it wasn't their fault. The part was on special order from another state. I have had an account with them for most of the time I've used them, and this saves me money on repairs as well as the service calls. All problems are always being promptly resolved by the office manager. They always make me feel like it's their main goal to keep me (the customer) happy and satisfied, even if they have to go out of their way to do so.
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