James W.'s review of Wanted List

Wanted List

Preferred Members
Elizabeth Shutters
4.8 star rating 0 miles
Tax Network USA
3.8 star rating 0 miles
Just Fabulous
2.7 star rating 0 miles
Laprom Moving
3.2 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 1/20/2011
. 1
. 0
Review 1/20/2011
Wantedlist.com is an adult dvd rental website that offers a 10 day "free trial" to rent dvds. After that 10 day period your credit/debit card will be charged the amount for a month's subscription/plan that you initially selected. The charge would be billed by 'CBT Media Group' their website stated. The selection of titles for rent is limited compared to their competition and the majority of titles I picked for my rental queue were listed as "short wait". Short wait means it can take 2-4 weeks before a single dvd is actually mailed. As such, I chose to cancel my account with Wantedlist.com only 2 days into the trial period. Right after my cancellation a charge for $17.99 appeared on my checking account from CBT Media Group. I attempted to make contact via the Wantedlist website but all they offer is an email address and/or web submitted form. I submitted the form requesting refund of the charge made during the "free" trial period but have had no response. I tried calling the 866 number listed here but it goes to a voicemail box. After reading reviews of CBT Media Group on ripoffreport.com, charging customers after they cancel and not responding to customer complaints is the norm. I'll now have to take issue with this charge to my bank. Avoid doing business with this company.
 
 
 
Was this review helpful? (4)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (866) 926-8339 Address   P.O. Box 8469
Van Nuys, CA 91419
Website   http://www.wantedlist.com Email  
Contact   Paul Ivey, Account Manager Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.