Dai C.'s review of Royal Auto Group

Royal Auto Group

         
Customer Reviews & Ratings
Complaint Posted 3/8/2020
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They will lie about your interest rates
I SHOULD HAVE AVOIDED THIS SCAMMING SEXIST PLACE AT ALL COST!!

Let start this off by saying, I read the other reviews before going to this dealership. I thought well I won’t get scammed and I found the car of my dreams for the price I wanted to pay.

I went there to test drive the car and buy it. I had capital one as a finance company. Once we started doing the paperwork, red flags started to flash but i ignored them. The worker Tom told me “capital one is offering you 8 something percent but our company is offering 7.5% and we can include the warranty all for under $188/month.” I said ‘well yes since it sounds like a good deal.’ They drafted the paperwork and when signing, the months listed 72 months. I said “imma call capital one because they normally offer me less months than that.” As I called capital one, Tom goes into the office with all of employees. Capital one tells me “your interest rate is 5.6% and You only have to pay $164. We told the dealership that” so I clarified information then called Tom back to assist me. The manager comes out (Tom stares from the office) and says is there a problem? I said yes “I do not appreciate being blatantly lied to. Capital one said ...” he starts getting loud and saying well you’re a liar and capital one never told us that and You can leave unless u have a check for the amount” at this point I am livid. I started Claiming fraud of this company especially to lower credit/unknowing ppl. He proceeds to get into my face (I am 5’4) and yells and threatens me. I say “I wish you would hit me so I can sue the shit out of this company” my boyfriend tells him get out of her face. The manager threatens to call the cops and tells my boyfriend “you need to chain this woman up!” I left very upset and hoping to warn everybody in the world about this company.
 
 
 
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Additional Business Information
Hours   Phone   (609) 877-5500 Address   4379 Route130 S,
Burlington, NJ 08016-2249
Website   http://www.royalautogroups.com Email  
Contact   Other  
 
 
 
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