Jeannette P.'s review of Jaguar Land Rover of Newport Beach

Jaguar Land Rover of Newport Beach

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Complaint Posted 6/7/2011
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Review 6/7/2011
THE WORST SERVICE I'VE EVER SEEN IN MY LIFE. STAY AWAY FROM BUYING HERE!!!! I have spent 3 1/2 days begging for someone to help me with buying a new Jaguar XF. These people treated me so bad that I finally had to walk off the lot without my car after hours of dealing with them. Then the Manager Rob was horrible and acted like a child rolling his eyes and laughing at me while walking away. The other sales agents just snickered as well. They waisted my time with bait and switch, called me back in for cars that I didn't want showed me filthy, dirty inventory. Didn't have the care ready for me for my set appt. time. That is the first time...or the second time. The car was so dirty but they wanted to me sign on the dotted line before they had it cleaned. So I couldn't even check for scratches. I got lie after lie all day long. Or no return phone calls. Nothing I was promised. I asked for corporates number 4 times and no one would give it to me. JUST DISGUSTING AND AWFUL TREATMENT!!!!!!
 
 
 
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Additional Business Information
Hours   Phone   (949) 640-6445 Address   1540 Jamboree Road
Newport Beach, CA 92660
Website   http://www.jlr-nb.com Email   spaul@lr-nb.com
Contact   Scott Paul Other  
 
 
 
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