Gary V.'s review of Dealer Cost Car Audio

Dealer Cost Car Audio

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Complaint Posted 7/16/2010
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Review 7/16/2010
Well, I have been ripped off as well. I bought a car stereo from them back in June. The total cost was $103.99. They sent me an email stating it would be shipped soon and that I would be getting a tracking number. They said if I don't receive a tracking number within 7 business days, to contact them. After 7 business days I contacted them and they said "That should ship shortly. The MP345U will be updated soon." I ordered the MP342U, not the MP345U. A few days later, still no tracking number. I emailed them again stating "If this order has not shipped, please cancel my order and refund my money for this item immediately." They then said " Just let us know what to do." I wrote "Please refund my money back to my credit card immediately. That is what I need you to do. Thank you." They write back "So if the MP345U can ship today, it wouldn't work? I said "No, I am afraid not. That is not even the reciever I am ordering. Please refund immediately. Thank you." They then wrote "Canceled."
I have yet to see a refund. I have since reported this to my Credit card issuer and let them know this. However, they have decided to not respond to me any more and are not refunding my money.
WATCH OUT for these guys. I am amazed they can continue to operate like they do. They need to be closed down and investigated so we can get our money back and so they cannot continue to take people's money.
 
 
 
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Additional Business Information
Hours   Phone   (949) 794-5000 Address   3337 South Bristol Street Suite 211
Santa Ana, CA 92704
Website   http://www.dealercostcaraudio.com Email   sales@dealercostcaraudio.com
Contact   Robert Jones Other  
 
 
 
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