Brad J.'s review of Dealer Cost Car Audio

Dealer Cost Car Audio

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Complaint Posted 7/12/2011
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Review 7/12/2011
I DO NOT RECOMMEND FOR ANYONE TO USE THIS MERCHANT!! I purchased 1 Rockford Fosgate speaker on May 21, 2010. On May 27, 2010 I sent an email to them checking the status of my order and received "Still pending a few days" as a reply. On June 8, 2010 I ask "Any further updates?". The reply from DCCA: "Nothing Else". Are you kidding me?? Later that day I email again and ask if I will ever get my speaker. They reply "We will get it done". On June 21, 2010 I respond with "You are not getting it done! Do I need to get a refund and order this from somewhere else or what? You have already charged this to my credit card but i have no product. I am very disappointed in the service. Please tell me what is going on." DCCA sends back a link to cancel my order. I cancel my order and on AUGUST 5, 2010 still haven't seen a refund. I email again asking for my refund and DCCA replies "You will see it shortly". Today is JULY 7, 2011 and I still no refund or response at all.
 
 
 
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Additional Business Information
Hours   Phone   (949) 794-5000 Address   3337 South Bristol Street Suite 211
Santa Ana, CA 92704
Website   http://www.dealercostcaraudio.com Email   sales@dealercostcaraudio.com
Contact   Robert Jones Other  
 
 
 
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