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Review 7/27/2011
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Great insurance company, until you actually have to file a claim. Had a hot water pipe leak under the slab. Insurance paid the plumber and the restoration company in a timely manner. However, it's been almost two months since the loss and we are still going around and around with them on the damage to our home. They sent us a check for a fraction of the costs to restore our home to it's original condition. Between getting the run around from them not returning phone calls for several days or not submitting inspection reports for a week or so at a time. (we have had two inspections) (things were missed on the first inspection). My advise, find an insurance company who has a four star or more rating and is an accredited member of the BBB. Century National is not a member of the BBB. Premium costs should not be the only determining factor when shopping for insurance.
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