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Review 11/12/2008
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I DID NOT EVEN WANT TO GIVE THIS BUSINESS 1 STAR, BUT THE SITE MADE ME. I TOOK MY CAR IN FOR A TUNE UP, MY SMOG AND REGISTRATION WAS DUE. THE MECHANIC, HIS NAME IS LARRY, SAID I NEEDED ABOUT 900 DOLLARS OF WORK AND THE CAR WOULD NOT PASS SMOG IF I DIDNT GET IT DONE. WELL, I NEEDED TO GET THE CAR FIXED, THIS WAS MY FAMILY'S ONLY CAR. I KNEW THE TRANSMISSION WAS HAVING PROBLEMS GOING INTO SECOND GEAR SO UNFORTUNATELY, I LET HIM FIX IT. THE CAR WAS DONE IN ONE DAY. I PICKED IT UP AND BEFORE THE DAY WAS OVER, I NOTICED THE SAME PROB WITH THE TRANSMISSION. I DIDN'T HAVE TIME TO GO BACK AND LET HIM KNOW, SINCE THIS WAS MY FAMILY'S ONLY VEHICLE. I HAD TO DRIVE IT UNTIL THE WEEKEND. I WENT BACK AND LET HIM KNOW THAT THE PROB WAS STILL HAPPENING WITH THE CAR, HE SAID HE WOULD FIX IT "NO PROBLEM". WELL, THIS CON MAN HAD MY CAR ALMOST A WEEK AND KEPT SAYING HE WAS WAITING ON A PART EVERYTIME I CALLED ABOUT IT. ONE TIME I CALLED TO ASK THE STATUS ON THE CAR AND HE HUNG UP ON ME AND TOLD ME THAT HE DIDNT KNOW WHEN THE CAR WAS GOING TO BE READY. I WAS TRYING TO EXPLAIN TO HIM, THAT HE WAS INCONVIENCING ME AND THAT HE NEEDED TO STOP SAYING THAT HE WAS GOING TO TRY TO HAVE THE CAR DONE BY THE NEXT DAY AND THE DAY AFTER. HE WAS VERY MISLEADING AND TOTOTALLY UNSYMPATHETIC TO MY SITUATION. HE DID NOT OFFER ANY CASH BACK OR GIVE ME ANOTHER CAR TO DRIVE WHILE MINE WAS BEING FIXED. MY HUSBAND HAD TO TAKE THE METROLINK BACK AND FORTH TO WORK FOR 2 DAYS AND I HAD TO RELY ON MY MOM AND HER CAR TO GET ME TO WORK AND SCHOOL. THE MECHANIC'S NAME IS LARRY AND I WOULD NOT EVER GO BACK TO HIM OR 951 AUTOMOTIVE TO HAVE MY CAR SERVICED. I STRONGLY URGE YOU TO GO TO A REPUTABLE CAR REPAIR THAT YOUR FRIEND OR FAMILY MEMBER REFERS YOU TOO. THIS GUY TOOK ADVANTAGE OF MY SITUATION AND CHARGED ME 900 DOLLARS AND THE CAR IS NOT FIXED. I STILL HAVE THE SAME TRANSMISSION PROBLEM AND WILL PROBABLY HAVE TO GET IT SERVICED ELSWHERE AND PAY AGAIN.
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