2/22/2011 10:17 AM (PST)

Independent Adoption Center.

2/22/2011 10:37 AM (PST)

I forwarded your inquiry that's posted here in this forum to our Customer Service Department and you can use their email address, info@labbb.org, to send your rebuttal to the company's response. Perhaps you've already messaged them but I wasn't sure what you mean by "unable to reply to the company's reply to my initial complaint. I've submitted to BBB for their input and am awaiting their reply."

2/22/2011 10:47 AM (PST)

Thanks for the input. I appreciate it. Also, I did speak with BBB this morning and they advised that general replies are within 2-4 weeks. I explained about trying to reply on the 30th day due to being busy with our internation process and they re-opened the ability for me to reply on their site and also noted the company had taken almost 2 months in their reply. Take care and thanks again.